Your Partner in Marketing, Commerce, Sales and Service
Salesforce is a customer relationship management solution that brings companies and customers together. It’s an integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. Salesforce delivers personalised experiences to your customers by using the integrated CRM platform that we call Salesforce Customer 360. It provides powerful, connected products for improving your marketing, sales, commerce, service, IT, and more.
Why choose FORWARD?
- Experienced Multi-Cloud Partner
- E-commerce expert
- Strong customer cases & Fashion Retail specialists
- Salesforce Summit Partner
- Member of the Salesforce Partner Advisory Board for Commerce
- In-house built solutions like the FastForward Accelerators and Salesforce Connector
- We value trusted partnerships and work as one team with our customers
- Our Culture and values
- Salesforce Commerce Cloud Golden Hoodie
- Salesforce MVP & Marketing champions
- Commerce Cloud PSP Cartridge Specialist
Team up for a true omnichannel experience
Aiming for a true omnichannel experience? We help both B2B and B2C companies to create the digital story their clients need by using state-of-the-art Salesforce products. Build a complete view of your customers and deliver the experiences they expect.
Get a single, shared view of your customers. With knowledge of your customers’ history, interests, and even frustrations, you can start scoring with experiences better tailored to their needs and elevate how they see your brand.
Benefits are:
- Platform: Helps you grow and scale
- Mobile-first CRM: Run your whole business from your phone
- Artificial intelligence: The first AI built right into your CRM
- Analytics: Give every employee data-driven insights
- Top performance: Ranked #1 by IDC four years running
Our products
Our products are born from the collective imagination and innovation of our tribe. Each product reflects our commitment to transforming the digital landscape, fueled by our passion for solving real-world challenges and enhancing everyday experiences.
FastForward
Marketing Cloud
Strategy Accelerator
FastForward
Marketing Cloud
Accelerator
FastForward
Marketing Cloud
Enablement Accelerator
FastForward
Service Cloud
Accelerator
FastForward
Sales Cloud
Accelerator
FastForward
Agentforce
Accelerator
Our expertise
FORWARD thrives on making an impact on the business’ goal achievement, delivering a full service. In addition to implementing the right technologies, FORWARD always focusses on the right solutions and services that take the company to the next level, regardless of the industry.
Let us support you
Beyond offering our products and specialized expertise, we extend comprehensive support services, ensuring a one-stop-shop experience for all your project requirements. This approach not only simplifies your project management but also amplifies our commitment to your success, providing a foundation for robust solutions tailored to your unique needs.
Going the extra mile
Yeak we also do strategy sessions. Small to big, we’ve got you
- UI/UX Design
- Development & implementation
- Managed Services
- Online Marketing & journeys
- Loyalty
- Audits
- Delivery
- Testing
- Consultancy
- Academy
- Solution Design
Industries
Whether you’re in retail, media or any other industry, we’ll help you build a strategic plan and get you up and running with the perfect services and experiences for your specific sector. We’re happy to proactively work with you and your team to come up with the best digital solutions for your customers.
