Our manifesto

How

• We help our customers grow with innovative technology, by bridging the gap with business.
• We focus on our customers’ customers to deliver them the best possible experience, as they are the driver of success.
• We work as one team with our customers, as the fastest road to success. There is no ‘we’ and ‘them’, just ‘one team’.
• We always aim higher than expected. We’re passionate and proud about our work.
• We are data-driven and always inspire businesses to push ‘forward’.

What we do

• We build next-level and state-of-the-art e-commerce and digital marketing Salesforce implementations. Our core competences are customer-facing technologies: Salesforce Commerce Cloud, Salesforce Marketing Cloud and Salesforce Service Cloud in both B2C and B2B environments.
• We are engineers who do speak ‘business’. We understand what it is to run digital commerce, and can translate your project into highly converting e-commerce platforms and marketing technology.

We are passionate about technology

We can be a bit geeky. We have a passion for technology and we love exploring it, playing with it and using it to build solutions for our customers.
Working on an extra project in the garage, experimenting with some new code, reading Engadget, … is what we love. What we do is more than a job.

We grow talent in our tribe

We’re not about hiring people with fancy diplomas. For us, it’s all about talent and motivation. Forward offers an environment where talent can grow.
We encourage our people to learn from each other, from our company, our clients and their communities. We stay ahead of the curve by creating the kind of environment that fosters lifelong learning and personal growth.
By offering mentorship to our team members, we help them achieve their own dreams, while helping our clients achieve theirs.
Forward is a tribe. Our people are very important for us, they are what make Forward standing out. Even though days in the office can also be intense, we believe that working together should be fun and exciting. We believe that happiness is the most powerful driver of productivity. So, we also challenge each other on a Padel court, catch a movie together, organise a gaming night, …

We just get things done

We’re pragmatic and aim straight for the target. We’re not into political games. We know what it takes to get things done. Openness and honesty are core values, which will always be respected, even if it means having that difficult conversation.
We always aim higher than expected. Delivering successful projects is rewarding, but what makes us really proud is going the extra mile. Taking things a level higher than expected and making a real impact, time after time.

One team

We work as 1 team together with our customers. We believe that delivering great projects is only possible when there’s no ‘we’ and ‘them’, but only ‘one team’ working together. Building strong relationships makes the difference.
We focus on and understand our customers’ customers to deliver them the best possible experience, as they are the driver of success. We work for them.

We’re not perfect

We don’t know everything, and we do make mistakes. That makes us modest. But we do promise to be honest about our mistakes, learn from them and fix them. Integrity and honesty are our highest values.