Location

About

FORWARD helps both B2B and B2C companies to connect to their customers in a whole new way. By combining commerce, marketing and service you’re ready to increase sales and customer experience. How do we achieve this? By using Salesforce, world’s #1 CRM platform, you can boost every part of your company that interacts with your customers.

FORWARD THROUGH TECHNOLOGY

As a Gold Partner of Salesforce, we have dedicated teams with certified people in Commerce Cloud, Marketing Cloud and Service Cloud. With more than ten years of digital commerce experience, we know the ins-and-outs of a complex implementation with lots of integrations in a true omnichannel landscape. Our enthusiastic teams will work together with our clients through an agile approach so we can adapt to the rapidly changing way things get done across industries.

FORWARD WITH CREATIVITY

Our creative team will make the most wonderful designs, based on input from business and creative departments. Our creatives will guide you through the latest UX/UI rules to define a stunning website/mail template design that matches the existing branding or one that starts from scratch.

FORWARD BY STRATEGY

Together with our customers, we will define a digital strategy that can be used throughout the entire organization. We will create a digital brand with targeted and personalized messages across all channels which will increase customer loyalty and satisfaction. Through our co-creation model, we’ll work with you as a true partner so together we can define a unique strategy that fits your audience and goals.

FORWARD IS DIGITAL

The implementation of new technology is just a start. We will support our clients with the exploitation and maintenance of their platforms to get the most of it. We also enable business users with training and support marketing teams in creating relevant and stunning customer journeys to remember.

Our Partners

Salesforce

Connect with the modern shopper anytime, anywhere! Partnered with Salesforce we enable retailers to create and coordinate shoppers’ online experiences and create personalized, intelligent shopper journeys, wherever shoppers roam across mobile, social, digital, and store.

Amplience

Partnered with Amplience, the Retail Engagement Platform, we can offer our clients a single platform to manage all content types – rich editorial features and blogs, shoppable videos and lookbooks, rich product configurators, dynamic media and personalized campaign content.

Xplore Group

Part of Xplore Group, delivering consultancy and fully integrated end-to-end digital solutions to our clients for e-commerce, product & content management, mobile development, marketing automation, data science, integration expertise and hosting & managed services.